FAQS

Wholesale availability

Wholesale depends on the item(s) wanted. A lot of my items are ooak and all vary slightly. I'm open to discussion, though, so please feel free to contact me.

Custom and personalized orders

Custom and personalized orders (unless stated in the item description) is on a case by case. If your interested in personalization or customization or a custom piece please feel free to contact me.

Gift wrapping and packaging

I do offer gift wrapping. We can also ship our products directly to your gift recipient. We'd be happy to include a complimentary gift note. Please let us know in the notes to seller field upon checkout.

Do you give refunds?

If you order an item, and buyers remorse sets in you have 24 hours (from time of purchase) to cancel and I'll refund, after 24 hours I will no longer refund. If you get the item and aren't satisfied, contact me. After contacting me shipping it back is your responsibility, once I receive item in its original form, I'll refund your money minus the initial shipping and handling. If I do not receive the item, I do not refund the item. Same for credits and exchanges.

Difference between Ship date and arrival date in shipping

The ship date is the date I drop it off at the PO and that is the only date that I can and will guarantee that will be shipped on time. Arrival date is the time frame the PO says will be delivered and that I cannot be held responsible for, If the shipping service doesn't or isn't able to deliver within their time frame. Please give yourself a little extra time when choosing your delivery method.

Can you make the same design?

All of my items are made one at a time and I can reproduce them closely or similar to each other but no two will be exactly the same. That being said, yes, I can do custom orders. Message me with what you're interested in, and we'll come up with a plan.

Do you charge up front for custom or at the end of the project before shipping?

This answer depends on the scope and size of the project. If payment is needed it'll be 50% when design is agreed upon and the rest before shipping.

How do you work with someone for a design?

Depending on the project. If it's a fused glass piece. First, you'll tell me what you're looking for, then I'll send you pictures of colors when that's answered I'll design it and send you a pre-fire photo (which will be slightly different after firing in the kiln) than a post fire photo. When you're in love with the finished product I'll send you an Etsy private listing.
Weaving project I'll send pictures of colors for you to ok. Once ok'd I make it and when finished I send you a photo and Etsy private listing link.

Care instructions

Can the garden decorations be outside?

Yes, however that being said it's glass, things can happen.

None of my glass kitchen items are meant for the microwave nor are they meant for the dishwasher.

 

Studio & Showroom

Due to circumstances my in studio hours are random and not set. Please follow on Social Media for my in studio hours. I will post them weekly. You can also message me for appointments and any questions on hours.

Contact

Lake Dallas Mercantile

You can now find my glass work at Lake Dallas Mercantile!

275 Market Street

Lake Dallas, Tx

Facebook

Instagram

False Idol Art Market

Saturday March 25th

from 2-7

at False Idol Brewing

7924 Maplewood Ave

North Richland Hills, Texas

Spring Fling Planty Pop-Up

RAHR & Sons Brewing

March 18h

from 12-5pm

701 Galveston Ave. FTW 76104

Tx-ture Farms Shearing Fest

Event Date:   Apr 1, 2023

9:00AM – 4:00PM
Location:TX-Ture Farm LLC, 1833 Dr Sanders Rd, Aubrey TX 76227 TX

More info

Custom Inks April 8th Art Market for SAAM

Sat April 8, 2023

From 12-6

Custom Ink Park Village 1151 E. Southlake BLVD #320 Southlake, Texas 76092

Custom Ink April 15th Art Market for SAAM

Sat. April 15, 2023

From 12-6

Custom Ink Park Village 1151 E. Southlake BLVD #320 Southlake, Texas 76092