FAQS

Wholesale depends on the item(s) wanted. A lot of my items are ooak and all vary slightly. I'm open to discussion, though, so please feel free to contact me.

Custom and personalized orders (unless stated in the item description) is on a case by case. If your interested in personalization or customization or a custom piece please feel free to contact me.

I do offer gift wrapping. We can also ship our products directly to your gift recipient. We'd be happy to include a complimentary gift note. Please let us know in the notes to seller field upon checkout.

If you order an item, and buyers remorse sets in you have 24 hours (from time of purchase) to cancel and I'll refund, after 24 hours I will no longer refund. If you get the item and aren't satisfied, contact me. After contacting me shipping it back is your responsibility, once I receive item in its original form, I'll refund your money minus the initial shipping and handling. If I do not receive the item, I do not refund the item. Same for credits and exchanges.

The ship date is the date I drop it off at the PO and that is the only date that I can and will guarantee that will be shipped on time. Arrival date is the time frame the PO says will be delivered and that I cannot be held responsible for, If the shipping service doesn't or isn't able to deliver within their time frame. Please give yourself a little extra time when choosing your delivery method.

All of my items are made one at a time and I can reproduce them closely or similar to each other but no two will be exactly the same. That being said, yes, I can do custom orders. Message me with what you're interested in, and we'll come up with a plan.

This answer depends on the scope and size of the project. If payment is needed it'll be 50% when design is agreed upon and the rest before shipping.

Depending on the project. If it's a fused glass piece. First, you'll tell me what you're looking for, then I'll send you pictures of colors when that's answered I'll design it and send you a pre-fire photo (which will be slightly different after firing in the kiln) than a post fire photo. When you're in love with the finished product I'll send you an Etsy private listing.
Weaving project I'll send pictures of colors for you to ok. Once ok'd I make it and when finished I send you a photo and Etsy private listing link.

Can the garden decorations be outside?

Yes, however that being said it's glass, things can happen.

None of my glass kitchen items are meant for the microwave nor are they meant for the dishwasher.